ZoomInfo Raises 2026 Outlook as Third-Quarter Revenue Falls

The Tip Desk · November 11, 2026 · 3 min read

Third-quarter revenue was $308.8 million, down 3% from a year earlier. Higher restructuring and litigation settlement charges weighed on GAAP operating income, which fell 65% to $23.6 million. The company raised full-year revenue guidance to $1.2235 billion to $1.2265 billion.

ZoomInfo Technologies (GTM), the all-in-one AI GTM platform, reported third-quarter revenue of $308.8 million, a 3% year-over-year decline that reversed a 1.2% increase in the second quarter. Higher restructuring and litigation settlement charges weighed on GAAP operating income, which fell 65% to $23.6 million.

GAAP operating income was $23.6 million, down 65% from a year earlier, for an 8% operating margin. Diluted GAAP net income was $0.01 a share.

Adjusted operating income was $119.1 million, up 1% from a year earlier, and the adjusted operating margin widened to 39% from 37% a year earlier. Sequentially, adjusted operating income rose from $110.0 million in the second quarter, when the adjusted margin was 35%. Adjusted diluted net income was $0.29 a share.

The GAAP profit decline reflected $25.0 million of restructuring and transaction-related expenses, versus $4.7 million a year earlier, primarily from the 2026 Restructuring Program and lease restructuring, and $27.3 million of litigation settlement charges, versus $1.0 million a year earlier, primarily from the proposed settlement of the 2024 Securities Litigation.

Cash flow from operations was $47.4 million, down 49% from a year earlier. Unlevered free cash flow was $87.2 million, down 8% from a year earlier and down from $107.3 million in the second quarter.

Total annual contract value from customers with $100,000 or greater in ACV increased 4% year-over-year. The count of those customers fell to 1,851, a 2% year-over-year decrease and down from 1,891 at the end of the second quarter. Upmarket ACV was flat year-over-year and accounted for 77% of ACV, after 3% year-over-year growth and a 76% mix in the second quarter. Net revenue retention was 88%, down from 89% in the second quarter.

Founder and CEO Henry Schuck said the million-dollar customer cohort was the strongest it had ever been from an ACV and logo perspective, and that the company continues to prioritize a disciplined balance sheet as it has expanded its approach to capital allocation.

The company repurchased 2.5 million shares at an average $2.94 a share for $7.5 million, after buying 6.3 million shares at $4.51 a share for $28.2 million in the second quarter. It also repurchased $34.8 million in aggregate principal of Senior Notes for $31.1 million in cash, producing a $3.4 million extinguishment gain and a $1.3 million annual reduction in cash interest.

ZoomInfo announced Agent Teams, a native multi-agent AI orchestration layer in ZoomInfo GTM Studio, and said its headless context layer is grounding AI agents across dozens of platforms. It was named a Leader in the 2026 IDC MarketScape for Worldwide Unified Revenue Orchestration Platforms and, for the third year in a row, a Leader in the Gartner Magic Quadrant for Account-Based Marketing Platforms. It achieved ISO/IEC 42001:2023 certification for its AI management system.

For the fourth quarter of 2026, ZoomInfo guides GAAP revenue to $294 million to $297 million. Non-GAAP adjusted operating income is guided at $113 million to $116 million, and adjusted diluted net income at $0.285 to $0.295 a share. Unlevered free cash flow is not guided for the quarter.

Full-year 2026 GAAP revenue guidance was raised to $1.2235 billion to $1.2265 billion from $1.207 billion to $1.217 billion. Non-GAAP adjusted operating income guidance was raised to $452 million to $455 million from $446 million to $451 million. Full-year unlevered free cash flow guidance was raised to $405 million to $425 million from $403 million to $423 million. Weighted average shares outstanding are assumed at 318 million for the full year.